Our commitment to you
To enable us to undertake our services we collect and use personal information about individuals. We recognise the trust placed in us by individuals whose information we use.
It is important to us that we are open and honest about the way we use information and we are committed to ensuring that we do so in a manner that is both lawful and respects your privacy.
Your rights as an individual
Contacting us about your information.
The information we collect and use
How long we keep information about you
What are your rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
The right to access the personal data we hold about you.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
Types of information and how we use it
We only gather personal information, such as first and last names, addresses and email addresses and telephone numbers, when voluntarily submitted by you. For example, personal information may be collected from you when you subscribe via our website, become a member, apply for funding, attend an event or participate in voting, a competition or promotion.
Sharing of personal information
We will not share your information with third parties or partnership companies unless we have prior written and explicit consent and only in exceptional situations. The only time data is shared is when we work with a partner agency or supplier who are retained to provide a particular function or more effectively fulfil our works, provide technical assistance and support and perform other functions to support our activities. All selected companies may have access to personal information if needed to perform such functions, but will only be permitted by us to use such personal information for the purpose of performing that function (which may include one to which you have expressly given your consent) and not for any other purpose. In all cases, any use of your personal information by any such party which use has been instigated by us (as opposed, for example, to a promotional partner), will comply with this policy and with data protection legislation. Also, we reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfil your requests, or to cooperate in any law enforcement or regulatory investigation. Save for this and as detailed above, we do not sell, transfer or disclose personal information we have collected from you in connection with our web site activities, to third parties.
How we will communicate with you
It is important to us that we inform you about the information we collect and why we collect it. The information we collect and the reason for collecting it are different for different groups of individuals.
Selling of The Wee Thing products and any other products under The Wee Thing branding
Data we collect and store:
As per our enquiry / order form, we collect your
Name / Company
This data is stored on our website, Mailchimp, CRM and Google Drive.
Should you wish to not communicate with The Wee Thing Limited, any personal data held will be deleted 3 years following your last interaction with us.
Communication you can expect from us:
The Thing Wee team will respond to your application personally via telephone and email. As part of the application process, we will continue to communicate relevant information about your application and offers for further business support. Under the ‘legitimate interest’ guidelines, we will contact you about purchasing The Wee Thing products and associated products.
Should you wish to not communicate with The Wee Thing team , any personal data held will be deleted 3 years following your last interaction with us.
Communication you can expect from us:
As part of completing the enquiry process you will be opting in to receive marketing communications from us, including
Marketing and promotional information
Digital Identities and Cookies
We use technology to support and assist us in undertaking our work. We collect information that enables us to manage and secure technology and provide insight about its use including website cookies that analyse visitors to our website and social media pages, cookies that provide social media adverts tailored to you, device information, Social media advertising programmes e.g. Facebook Custom Audience. Details on how you can manage your cookie settings can be found at www.youronlinechoices.com/uk
How to contact us
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown below. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress. In order to review any personal information we have about you or to ask us to delete that information or to stop further use of the information, please contact us through the address listed below. If you would like to unsubscribe from our email list, please use the unsubscribe link on our newsletter emails or contact us through the postal address listed on the footer below.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
If you have any questions about this policy or the information we hold about you, please contact us by:
post: The Corn Exchange 14 Station Road Knowle B93 0HT
Our data protection officer is Eileen Schofield